If you smell gas, follow these steps: Do leave the suspected leak's house, building, or neighborhood. Get to a safe location as soon as feasible. DO phone the 24-hour emergency line for persons, 1-800-400-4271, or your local emergency response number after leaving your house. This will allow them to send help to you if needed.
If you see any smoke, smell anything else strange, or if you have any other concerns, call 911 immediately. Your local fire department will be able to tell you if there's a leak in your system that can't be detected by simply looking at it. They may also be able to tell you if there's a more serious issue with your meter or nearby pipes that could cause bigger problems later.
If you think you have a leaking gas main, turn off the power to the area where you suspect the leak is coming from before checking for leaks yourself. The last thing you want is to turn on a gas main tap and start a major disaster.
Leaking gas mains are one of the most dangerous things you can have in your home, so don't try and fix them yourself. Call an expert who will know how to handle these situations safely.
If you suspect a gas leak or smell gas, leave the property immediately and call the National Gas Emergencies number at 0800 111 999. Turn off your gas supply if you are at home and can do so safely. To cut off the gas supply, crank the handle a quarter turn until it is 90 degrees from the pipe. This ensures that no gas will flow when the meter reads zero. If you are not home, have someone take care of this task for you. Never use an open flame to try to stop the flow of gas! This could be very dangerous.
Gas leaks can cause serious damage to your home, so call for help before you start looking for signs of damage. Signs of a gas leak include lights that stay on or off constantly, hot water that won't go out even with the heat off, and toilets that won't flush. If you see any of these problems, call for help right away so that nobody gets hurt.
It's important to remember that natural gas is not toxic, but it does contain some gases that can be harmful if they get into the air. These gases come from both the natural gas and the environment around it. They are called volatile compounds and they may cause health problems if they are breathed in too much. The most common compound found in natural gas is carbon dioxide (CO2). Other volatile compounds include methane, ethane, propane, butadiene, benzene, and ammonia.
If you smell a natural gas odor, hear the hissing sound of gas escaping, or see any other symptoms of a leak, call 911 immediately.
If You Discover a Gas Leak... Evacuate everyone from the house immediately and call your local propane provider or the fire department from a neighbor's phone. Find out what propane smells like. Propane sellers include scratch-and-sniff leaflets to assist your family identify the odor of propane. Before you start digging, dial 811. The National Fuel Gas Line Safety Council has established a number of programs to promote safe gas installation and service work.
The first thing you should do if there is a gas leak in your home is to evacuate all occupants while calling the proper authorities. Do not use candles or lamps during evacuation procedures. They could start a fire or spark when burned material falls onto floorboards or other materials that may produce an explosion.
After evacuating your family, stay outside until firefighters tell you it's safe to return inside. Never enter a burning building through its front door; instead, wait for firefighters to give you the all-clear signal. This will help prevent further injury due to unseen hazards such as heat or smoke.
If you smell propane, you have found a gas leak. Immediately evacuate all occupants from the house and call your local propane provider or the fire department.
If you smell gas and there are no stove burners left on, leave the house as soon as possible and phone 9-1-1. Then, contact your natural gas company (your utility). Please keep in mind that the utility does not offer propane. (To assist homeowners and customers in detecting leaks, an odorant is added to natural gas and propane gas. This odorant doesn't cause harm when it's used as intended but it can allow people who might not otherwise be able to smell it, such as children, to do so.)
If you go into another room, such as a bathroom, and smell gas there, then you should also call 911 and notify your natural gas company.
When calling your natural gas company, please tell them that you are reporting a leak. They will want to know where on the property the gas is leaking from. If you see any broken appliances, pipes, or wires, you should also report this information to your natural gas company.
Your natural gas company will need to send an employee to check out the situation. Until this process is complete, you should not turn off the supply of natural gas to this home. Also, make sure to clean up any debris around the service panel or exterior of the house. This will help your natural gas company identify where the problem lies.